Sharing Evidence Securely
Security companies regularly need to share information with third parties — police investigating an incident, solicitors requesting evidence, insurers assessing a claim, or local authorities processing a Freedom of Information request. Until now, this meant exporting PDFs, burning DVDs, or emailing files — all with limited control over who sees what and for how long.
TacDesk’s new third-party access feature creates secure, time-limited links that give external parties controlled access to specific data.
How It Works
Managers create a third-party access link by selecting:
- What to share — specific incident reports, footage, occurrence book entries, or patrol records
- Who it’s for — a description of the recipient (e.g., “PC Smith, Met Police, Crime Ref 12345”)
- Expiry — the link automatically deactivates after a set period (24 hours, 7 days, 30 days, or custom)
- Access level — view only, or view and download
The recipient receives a link that opens a secure page showing only the shared data. No TacDesk account is needed. No app to install. They click the link, view or download the data, and the link expires on schedule.
Audit Trail
Every third-party access link is logged with full details — who created it, what was shared, who it was shared with, when it was accessed, and when it expired. This audit trail is essential for GDPR compliance, demonstrating that you have a lawful basis for each disclosure and that you’re sharing the minimum necessary data.
Use Cases
- Police requests — share incident reports and CCTV footage related to criminal investigations
- Insurance claims — provide evidence packages for damage or theft claims
- FOI requests — respond to information requests with controlled data access
- Legal proceedings — share evidence with solicitors handling cases related to your sites
- Client escalations — give a client temporary access to specific data during a dispute
GDPR Compliance
Third-party access links support GDPR compliance by ensuring data sharing is controlled, documented, time-limited, and auditable. You share only what’s needed, only with who needs it, only for as long as necessary.
Third-party access is available on TacDesk Professional and Enterprise plans. Try the demo to see how secure sharing works.