Comprehensive Features for Modern Security Operations

From GPS clock-in to advanced dispatcher mode — TacDesk has everything your security company needs.

Core Features — Included in Every Plan

The essential tools every security company needs, right out of the box.

GPS Clock In/Out

Location-verified timesheets that prevent buddy punching. Guards select their client site and clock in with one tap. GPS coordinates captured automatically for every clock event.

Incident Reports

Detailed digital incident reports with photo and video uploads, GPS coordinates, automatic timestamps, and professional PDF export for clients and compliance.

Patrol Reports

Track patrol routes with checkpoint verification, timed patrols, and route logging. Automatic pre-fill from NFC checkpoint scans when using enhanced patrols.

Shift Reports

End-of-shift summaries with handover notes, activity logs, and auto-populated data from quick notes taken during the shift.

Vehicle Defect Reports

Pre-shift vehicle inspections with pass/fail checklist items. Track defects, MOT dates, and link reports to specific vehicles in your fleet.

Check Calls

Scheduled welfare checks with one-button check-in. Missed check call alerts sent automatically to management via push notification.

Real-Time GPS Tracking

Live map showing all guards on duty with their current positions. Last-seen timestamps and client site assignments visible at a glance.

Management Dashboard

Unified command centre with guards on duty, recent activity, report review, user management, and client management — all in one tabbed interface.

Push Notifications

Instant alerts for incidents, missed check calls, BOLO updates, and late shifts. Browser push for PWA and native push for iOS/Android apps.

Professional PDF Reports

Export branded, client-ready reports with photos, timestamps, and GPS data. Email directly to clients or download for compliance records.

SIA Licence Tracking

Store SIA badge numbers and expiry dates for every guard. Automatic alerts before licences expire so you never deploy an unlicensed officer.

User Management

Add, edit, and archive staff with role-based access. Administrator, Manager, Supervisor, and Guard roles with granular permissions.

Holiday Management

Track and calculate employee holiday entitlement with two flexible modes: fixed annual allowance or automatic 12.07% statutory accrual. Colour-coded balances, audit trails, and time-off integration.

Custom Reporting Dashboards

Powerful, customisable dashboards that give you complete operational insight. Filter by site, date range, guard, or report type. Export to PDF for client reporting and internal reviews.

Financial Reports & Invoicing

Complete financial management: interactive dashboard with revenue vs cost charts, one-click PDF invoice generation from shift data, per-contract profitability analysis with health indicators, overtime tracking with Working Time Directive alerts, bulk rate management, and CSV export. Know exactly which contracts make money.

Body-Cam Footage

Upload, manage, and link body-cam footage to any report. Chunked upload for large files. Secure playback and storage tracking.

Advanced Features — Available as Add-Ons

Unlock powerful capabilities as your business grows. Add the features you need, when you need them.

Rota & Scheduling

Visual shift calendar with drag-and-drop planning, recurring patterns, time-off requests, and worked hours tracking broken down by client.

NFC Checkpoint Patrols

Physical NFC checkpoints with tamper-proof scanning. Live checkpoint map, real-time patrol progress, and automatic report pre-fill with scan data.

Fleet Management

Vehicle database with registration, make, model, and MOT tracking. DVLA API lookup, daily vehicle checks, and automatic MOT expiry alerts.

Dispatcher Mode

Real-time event coordination with live guard tracking, status system (Available/On a Shout/On Break), configurable GPS refresh as fast as 2 seconds, and communication log.

Documents & SOPs

Share policies, procedures, and site instructions with guards. Role-based visibility, client-specific filtering, and searchable document library.

Kit & Inventory

Track radios, body cams, keys, uniforms, and PPE. Issue and reclaim equipment with condition notes, serial number tracking, and full assignment history.

Training Management

Track certifications, training records, and renewal dates for every guard. Upload certificates and get automatic expiry alerts.

Client Portal

Give your clients secure access to view reports, body-cam footage, and guard activity from their sites. Includes interactive report maps, shared footage library, and helpful tab descriptions. Professional and transparent.

Third-Party Access

Secure token-based access links for police FOI requests and GDPR subject access. Approval workflow, custom expiry dates, and full audit logging.

Venue Capacity Tracker

Hourly ins/outs logging for licensed venues with colour-coded alerts at 80%, 90%, and 100% capacity. Auto-populated in shift reports.

White-Label Branding

Your logo, your colours, your domain. Custom branding on all reports, interfaces, and client-facing portals.

Shift Marketplace

Self-service shift board where guards browse and request open shifts. Managers post vacant shifts and approve requests with automatic conflict detection and availability matching.

Digital Occurrence Book

ACS-compliant chronological activity log for every site. Automatic entries from clock events and reports, manual entries by guards, and professional PDF export for audits and compliance.

BOLO Alerts

Be On the Lookout alerts for persons and vehicles of interest. Create, broadcast, and track BOLOs across your entire operation with photo attachments and status tracking.

Platform & Technical Features

Built on modern technology, designed for reliability and security.

Mobile-First PWA

Install on any device like a native app. No app store required.

Native iOS & Android

Native apps with background GPS and full NFC checkpoint support. Coming Q2 2026

Role-Based Access

Admin, Manager, Supervisor, and Guard roles with granular permissions.

UK Data Hosting

All data stored in UK data centres. Fully GDPR compliant.

Product Roadmap

We’re always building. Here’s what’s coming next.

Q2 2026

Native iOS & Android Apps

Dedicated mobile apps with background GPS tracking, full NFC checkpoint support, and native push notifications. All the power of TacDesk in a true native experience.

Q4 2026

Accounting & Payroll Integration

Connect TacDesk to Xero, QuickBooks, and other accounting platforms. Automatically sync guard hours and timesheets for seamless payroll processing — no more manual data entry.

AI Assistant

Chat with TacDesk using natural language. Add shifts, build custom dashboards, query reports, and manage your workforce — all through a conversational AI interface. Just type what you need, and TacDesk handles the rest.

See TacDesk in Action

Book a free demo and see how TacDesk can transform your security operations.