Security Client Portal

Give your clients real-time visibility into their security service — building trust, reducing queries, and proving value.

What Your Clients See

A professional portal that makes your service transparent.

Live Dashboard

Clients see who's guarding their site right now, current shift status, and recent activity — all updating in real time.

Incident Reports

Every incident report for their sites, with full details, photos, and timestamps. No more emailing PDFs back and forth.

Patrol Verification

Proof that patrols are being completed on schedule. Checkpoint timestamps visible for every patrol round.

Attendance Records

Clock-in/out history for every guard on their sites. GPS-verified timestamps that prove guards were physically present.

Occurrence Book Access

Clients can view the digital occurrence book for their sites — seeing guard entries, automatic logs, and shift handover notes.

Secure Access

Each client gets their own login with access restricted to their sites only. No cross-client data leakage, ever.

The Guard Experience Behind the Portal

Every report and clock-in your clients see in the portal was submitted by a guard on their phone.

Why a Client Portal Wins Contracts

Security companies that offer client portals win more contracts and retain clients longer. When a prospect compares two proposals — one offering monthly PDF reports and one offering a live dashboard — the choice is obvious.

  • Reduce client queries — they can check status themselves instead of calling you
  • Prove compliance — auditable logs accessible anytime
  • Increase retention — transparency builds trust and makes switching harder
  • Win tenders — client portal access is increasingly a requirement in RFPs

Frequently Asked Questions

The client portal is available on all TacDesk plans. Each client gets their own secure login to view activity for their sites.
Clients see guard names and activity data. Personal details like home addresses, phone numbers, and pay rates are never visible to clients.
TacDesk runs on your own domain. You can upload your company logo via the Site Branding settings so clients see your brand throughout the portal.

Give Clients the Visibility They Expect

Start your free 30-day trial and set up your first client portal in minutes.