TacDesk vs Arez.io
Arez.io is a capable field service platform — but it serves drainage companies, HVAC engineers, and cleaners as readily as it serves security firms. TacDesk is built exclusively for UK security companies, with SIA compliance, ACS accreditation tools, and a pricing model that scales with your guards — not your headcount of managers.
Feature-by-Feature Comparison
Arez.io offers solid job management and compliance tools for field service businesses. Here’s how it compares against TacDesk for UK security companies with specific operational and regulatory requirements.
| Feature | TacDesk | Arez.io |
|---|---|---|
| Built exclusively for UK Security | ✓ Security-only platform | ⚠ Multi-industry (security, drainage, HVAC, cleaning & more) |
| SIA Public Register Auto-Sync | ✓ Daily automated sync | ✓ Live SIA checks on book-on |
| Compliance Module | ✓ Full ACS evidence & audit trails | ✗ Not advertised |
| GPS Clock-In / Clock-Out | ✓ Geofenced sites | ✓ GPS + geofencing |
| Real-Time GPS Tracking (Live Map) | ✓ Live workforce map | ✗ Not advertised |
| Scheduling & Rostering | ✓ Drag & drop + shift marketplace | ✓ Smart rostering |
| Incident Reports (photos, video, PDF) | ✓ Geo-tagged, full evidence chain | ✓ Incident reporting |
| Patrol Reports & NFC Checkpoints | ✓ Route tracking + NFC | ✗ Not advertised |
| BOLO Alerts (broadcast with photos) | ✓ | ✗ Not available |
| Digital Occurrence Book (ACS-compliant) | ✓ Searchable & tamper-evident | ✗ Not available |
| Client Portal (live patrols, maps, footage) | ✓ Full client-facing portal | ✗ Not advertised |
| Dispatcher Mode (live coordination) | ✓ Real-time operational command | ✗ Not available |
| Body-Cam Footage Management | ✓ | ✗ Not available |
| White-Label Branding | ✓ Your domain & logo | ✗ Not available |
| Fleet Management (DVLA API, MOT tracking) | ✓ | ✗ Not available |
| Kit & Inventory Tracking | ✓ Serial numbers & conditions | ✗ Not available |
| Payroll Integration | ✓ Payroll API on request | ✓ Payroll integration |
What TacDesk Offers That Arez.io Doesn't
Arez.io handles scheduling and basic compliance across multiple trades. TacDesk goes further — with security-specific tools that no generic field service platform can match.
Compliance Module
Built-in compliance support for ACS, Martin's Law, and upcoming SIA licensing regulation — not a third-party add-on. Audit trails, document management, and evidence packs included.
Digital Occurrence Book
ACS-compliant occurrence book replacing paper logs — searchable, tamper-evident, and fully auditable. Essential for ACS accreditation and SIA inspections.
Patrol Reports & NFC
NFC checkpoint scanning with full route tracking — prove every patrol to your clients in real time or as a branded PDF report.
BOLO Alerts
Broadcast be-on-the-lookout alerts with photos to all guards instantly — a security-specific capability that no generic field service tool provides.
Client Portal
Give clients live access to patrols, incident reports, body-cam footage, and GPS maps. A contract-winning differentiator that builds trust and reduces churn.
Dispatcher Mode
Real-time operational command — see your entire workforce on a live map, dispatch tasks, and coordinate incidents as they unfold.
Fleet & Kit Management
DVLA API for vehicle checks, MOT tracking, and full kit inventory with serial numbers and conditions — all in one platform.
White-Label Branding
Run TacDesk under your own domain and logo. Present a polished, professional platform to clients and guards without exposing your software provider.
Arez.io vs TacDesk: Who Should Switch?
Arez.io is a solid field service management platform that has added security-specific features including SIA licence checks, GPS attendance, and compliance tools. If your business spans multiple trade disciplines and you need a single platform across them all, Arez.io is worth evaluating.
But for UK security companies focused on guard management, ACS accreditation, and operational excellence, TacDesk is the stronger fit — for several concrete reasons:
- ACS Compliance — if you hold or are pursuing ACS accreditation, you need an occurrence book, evidence management, and audit trails built into your operations platform. Arez.io doesn’t advertise these
- Patrol evidence — NFC checkpoint scanning and route tracking to prove coverage is now standard client expectation in UK security. Arez.io doesn’t advertise patrol reports
- Client transparency — a branded client portal showing live patrols, incidents, and footage wins and retains contracts. Not available on Arez.io
- BOLO Alerts — broadcasting be-on-the-lookout notices with photos across your entire guard workforce is a security-specific capability Arez.io doesn’t offer
- Security-only focus — TacDesk’s product roadmap, support team, and future features are built entirely around UK security company needs. Arez.io shares its roadmap across drainage, HVAC, cleaning, and more
Comparison based on publicly available information at time of writing. We recommend verifying current competitor offerings directly.
See What a Security-First Platform Looks Like
Built exclusively for UK security companies. SIA sync, ACS compliance, patrol tracking, and full workforce management. No contracts, no setup fees.