The Client Portal: Giving Your Security Clients Real-Time Visibility
A client portal transforms how security companies deliver service. Give your clients real-time access to guard attendance, incident reports, and proof of service — reducing admin and building trust.
How to Stop Buddy Punching in Security Companies
Buddy punching costs UK security companies thousands each year. Learn how GPS-verified clock-in technology eliminates timesheet fraud and improves accountability across your manned guarding operation.
Client Portal Update: Report Maps and Shared Footage Now Available
TacDesk’s client portal now includes Report Maps for visualising linked incidents and a Shared Footage tab for accessing security video.
New Feature: Recurring Shifts — Set It and Forget It Scheduling
TacDesk now supports recurring shifts — create weekly or monthly repeating patterns and let the system generate shifts up to 12 weeks ahead.
New Plans and Pricing: Choose the Right TacDesk Package for Your Team
TacDesk now offers flexible plans with annual discounts, extra user add-ons, and a simplified billing portal for easy subscription management.
New Feature: GPS Geofencing — Automatic Clock-In Location Validation
TacDesk now validates clock-in locations against site geofences, alerting managers when a guard tries to clock in from outside the expected area.
Rota Calendar Update: New ‘By Staff’ and ‘By Site’ Views
TacDesk’s rota calendar now offers two views — By Site to check coverage, and By Staff to review individual workloads and prevent burnout.
New Feature: Third-Party Access Links for Police and FOI Requests
TacDesk now lets you create secure, time-limited access links to share specific reports and footage with police, solicitors, or FOI requesters.
New Feature: Kit Management — Track Equipment Issued to Guards
TacDesk’s new kit management feature lets you track radios, body-cams, uniforms, keys, and other equipment issued to each guard.
New Feature: BOLO Alerts — Be On the Lookout for Persons and Vehicles of Interest
TacDesk’s new BOLO system lets managers broadcast alerts about persons or vehicles of interest to all guards, with photos and descriptions.