TacDesk
Built for UK security companies

Give your security company a control room

The desk the big contractors have, priced for a firm your size.

Workforce management for UK security companies: a live dispatcher desk, SIA licences tracked and audit-ready records, plus a client portal your clients shape themselves.

Free for your first 5 guards. No card, no trial clock ticking.

Real-time Dispatcher ModeClients build their own formsClient Portal on every planNFC-verified patrolsSIA Licence TrackingSIA/ACS Audit PrepIncident ReportsReal-Time GPS TrackingRota & SchedulingManagement DashboardProfessional PDF ReportsFleet ManagementKit & InventoryFootage ManagementShift MarketplaceCapacity TrackingPayroll IntegrationTacBot AI AssistantGPS Clock In / OutNative App + PWA

Customer story

TacDesk's dispatcher mode has revolutionised how we do our work. I can see every guard on the map and exactly where they are, and the second an incident is logged I can attach the nearest guard to it and keep working directly with the event controllers in real time. Nothing slips through and nobody is guessing where anyone is.

At Cambridge Pride, and at every event we've put it on since, people have been absolutely blown away. It's clearly built by people who understand security rather than just software, and it's made us faster and sharper on the ground. We're not going back.

Dylan NaudeDirector, Exclusive Protection Services
exclusiveprotection.co.uk

One platform, three audiences

Built for Guards, Managers, and Your Clients

For Guards

  • One-tap GPS clock in and out
  • Log incidents and patrols from any phone
  • Native app plus PWA — works offline

For Managers

  • Live dashboard of who's on site, right now
  • Automated SIA licence expiry alerts
  • Professional PDF reports in one click

For Your Clients

  • Transparent client portal access
  • Verified proof of attendance and patrols
  • Footage requests and incident visibility

The problem

Stop Losing Time and Money to Outdated Processes

SIA compliance risk

Deploy a guard on a lapsed SIA licence and you're one audit away from losing the contract. TacDesk stores every licence, checks it, and flags expiry before it bites.

Records that fail audits

Illegible incident reports and lost patrol logs fail audits and lose contracts. Capture everything digitally, timestamped, audit-ready.

No visibility

If you can't see whether a guard is on site — or whether the report was ever filed — until a client complains, you're already too late. Watch it live.

Attendance proof

Verified, timestamped clock-ins give you proof of attendance when a client queries an invoice.

Everything else

And all the day-to-day, obviously

The rest of the job, covered — so you're not stitching four tools together to get through a week.

SIA Licence Tracking

Every guard's SIA licence stored, checked, and flagged before it expires — so you never deploy out of date.

SIA/ACS Audit Prep

Evidence and reporting mapped to what SIA/ACS assessors look for, so you walk into your audit prepared, not scrambling.

Incident Reports

Structured digital reports with photos, timestamps, and signatures — audit-ready and instantly shareable.

Real-Time GPS Tracking

See every guard on a live map. Spot no-shows and gaps in cover before your clients do.

Rota & Scheduling

Build rotas, assign shifts, and manage cover in one place — with clashes and gaps flagged automatically.

Management Dashboard

Rotas, licences, capacity, and compliance in one console built for security operations.

Professional PDF Reports

Branded, client-ready reports generated automatically. Win contracts and pass SIA/ACS audits.

Fleet Management

Track vehicles, assignments, and checks, with optional DVLA lookups to keep your fleet road-legal.

Kit & Inventory

Issue, track, and return equipment to guards and sites, with a clear record of who holds what.

Footage Management

Log, request, and share incident footage with a full chain-of-custody trail for clients and audits.

Shift Marketplace

Publish open shifts and let available guards pick them up — fill last-minute cover without the phone calls.

Capacity Tracking

Live headcount and occupancy tracking for events and venues, ready to evidence when it matters.

Payroll Integration

Push verified hours straight into your accounting with Xero payroll integration — no re-keying timesheets.

TacBot AI Assistant

A manager's assistant inside TacDesk — ask it a question in plain English and it surfaces the right report or record in seconds.

Native App + PWA

iOS, Android, and web from a single codebase. Guards install in seconds and work offline.

Less admin, not more.

Clients build their own custom forms, reports file themselves digitally, and your whole operation runs off one desk — so your office spends less time chasing paperwork and more time winning contracts.

How it works

Simple for Guards. Powerful for Managers. Transparent for Clients.

1

Guard clocks in

One tap on site. GPS confirms location, time, and identity.

2

Work is logged

Patrols, incidents, and breaks captured digitally in real time.

3

Managers monitor

Live dashboard flags no-shows, expiring licences, and gaps.

4

Clients get proof

Transparent portal access with verified attendance and reports.

Pricing

Simple, transparent pricing

Fixed monthly pricing, published up front. No setup fees and no contracts.

Save 40%

TacStarter

Up to 20 guards

£79.98£47.99/mo

40% off for your first 6 months, then £79.98/mo

Book a Free Demo
  • BOLO Alerts
  • Shift Marketplace
  • Capacity Tracking
  • Internal Messaging
  • TacBot (AI Assistant)
  • Mobile Response
  • voice to report
Save 40%

TacCommand

Up to 100 guards

£799£479.40/mo

40% off for your first 6 months, then £799/mo

Book a Free Demo
  • Everything in TacPro, plus:
  • Enhanced Patrols (NFC)
  • Advanced Fleet (DVLA)
  • Payroll Integration (Xero)
  • Live View (Body Camera)

Start running your operation on TacDesk — the control room that scales from your next contract to your hundredth guard.

Sign up free and set up your own site in minutes — no card required. Or book a free 30-minute demo and we'll walk you through it.