New Feature: Digital Occurrence Book — Your Complete Site Activity Log

The End of Paper Logbooks

The occurrence book is the backbone of security site management — a chronological record of everything that happens during a shift. For decades, this has meant paper logbooks with handwritten entries. Today, TacDesk introduces a Digital Occurrence Book (DOB) that automatically compiles your site activity into a comprehensive, searchable timeline.

What Gets Logged

The DOB automatically captures events from actions guards are already taking in TacDesk:

• Clock events — guard clock-in and clock-out with GPS verification
• Incident reports — linked directly to the timeline when filed
• Checkpoint scans — NFC patrol scans showing patrol progress
• Check call responses — welfare check completions
• Manual notes — guards can add free-text observations to the timeline

There’s no duplicate data entry. If a guard is already clocking in, filing reports, and scanning checkpoints through TacDesk, the DOB builds itself automatically.

Guard View

When a guard is clocked in, they see today’s occurrence book timeline for their site — a rolling log of everything that’s happened during the current shift. This gives them context about what occurred before they arrived and what’s happened since.

Guards can add manual notes to the timeline for observations that don’t warrant a full incident report — “Delivery received at loading bay”, “Fire alarm test conducted”, “Visitor John Smith arrived for meeting”.

Management View

Managers get a powerful overview with filters for site and date range. Review any site’s complete activity log for any period. Compare activity levels between shifts or across sites. Identify patterns or gaps in coverage.

PDF Export

Generate a professional PDF of any site’s occurrence book for any date range. This is invaluable for:

• ACS audits — assessors can review a complete site log instantly
• Client reporting — provide clients with comprehensive activity summaries
• Legal purposes — produce timestamped records for court or insurance claims
• Internal review — analyse shift activity during incident investigations

ACS Compliance

The SIA’s Approved Contractor Scheme expects security companies to maintain accurate operational records. A digital occurrence book with automatic timestamping, GPS verification, and tamper-proof storage exceeds what most ACS assessors expect — it demonstrates that your record-keeping is robust, reliable, and retrievable.

The Digital Occurrence Book is available on TacDesk Professional and Enterprise plans. Try the demo to see the timeline in action.

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